Top Stitch Upholstery WOW...O_o Racially Insults Customer on FB

[Jay J]

My friend got his seats done at this company and ended up having the leather rip at the seams due to poor quality leather and thick stitching;
1st off, my buddy got his seats done in the wrong stitching but shrugged it off, but 2nd and most important, this is what the company said after my friend posted the shotty workmanship on facebook after they refused to help him or sent him away because supposedly, their owner wasn't in.
3rd, the seats weren't even Nappa leather which is what he paid for.

Pic of damage






Completely unprofessional and they also lied about my friend switching styles. As for being cheap, it was only over 100 dollars. He was spent $1100 instead of $1200. Now if I were to ever spend that much, the work better look better than factory. My friend just wanted to get the best deal he could for the seats and was upset with the workmanship. BEWARE OF THIS COMPANY.

Its not like this was the only car he's gotten done by them, he's had them work on his headliner, on the mini, and the interior on his Brabus Smart car too.

[speedaddict]

That response from the FB sucks...they look like they can do good work judging from the pics on their FB but from the pic the french seam even looks crooked. Hope your buddy gets it ironed out.

[OG]

2 sides to every story and nobody is going to tell the whole truth. propoganda.

[speedaddict]

^ coming from a shop owner...he knows how it goes. I have to agree with that as well, but shotty stitch is shotty stitch. No 2 stories about that

[BAHC]

dang, ive heard a lot of good things about Top Stitch, they appear to have done some top notch cars, and i've actually gotten a quote from them and was strongly considering. Won't be anymore; there are 2 sides to every story, but any company that represents them selves in that fashion on social networking site will not get my business. Even if your friend was the most annoying cheapest mother fucker on the planet, he shouldnt blast it like that. oh and shitty work is shitty work.

edit: reread the fb post. outside of just being completely unprofessional and rude, he basically admits that if you dont pay him well he wont stand behind his work and will purposely do a shitty job. also, are consumers expected to not shop around prior to making a large purchase? Make your quality worth the price and you wont have to worry about that

[speedaddict]

or if you don't want to do it for cheap...dont take the job and send the customer somewhere else. Your work speaks for itself and its worth.

[Rodneyc77]

or if you don't want to do it for cheap...dont take the job and send the customer somewhere else. Your work speaks for itself and its worth.

Agree 100%

[OG]

the quality is a whole nother issue. if it wasn't up to par then it shouldn't have been accepted. when someone's goal is to put a shop on blast you have to question everything. how much of the story is true and what led up to that reaction. me personally; there's a line that once crossed it's no longer a professional issue, it becomes personal. judging by the tone of the post that line has obviously been crossed. then again, professionalism has been cited as one of my short comings so maybe my opinion isn't valid.

[icenpinki]

wow..thats insane

[Jay J]

http://www.youtube.com/watch?v=AKI13vAbEVE
The car in Question:
The Seats:


Here's what led up to it:

[Jay J]

dang, ive heard a lot of good things about Top Stitch, they appear to have done some top notch cars, and i've actually gotten a quote from them and was strongly considering. Won't be anymore; there are 2 sides to every story, but any company that represents them selves in that fashion on social networking site will not get my business. Even if your friend was the most annoying cheapest mother fucker on the planet, he shouldnt blast it like that. oh and shitty work is shitty work.

edit: reread the fb post. outside of just being completely unprofessional and rude, he basically admits that if you dont pay him well he wont stand behind his work and will purposely do a shitty job. also, are consumers expected to not shop around prior to making a large purchase? Make your quality worth the price and you wont have to worry about that

There's a few horror stories about Top Stitch,
A few interiors never being returned, a few customers getting mismatched stitching to where even the well known photographer John Zhang has photoshopped the interiors for the stitching to match (in photos)

[JDOX]

That sucks for your friend, but why does the race card always have to be pulled/.

[BAHC]

hey mike i hear ya, but a personal issue should never be handled publically, in that matter, under the business name. defend your business appropriately. seats look damn baller from far away tho haha

[Jay J]

https://www.facebook.com/photo.php?f...3019495&type=1
Here you guys go this is your chance to reply!

[Schnitz]

Shop owner is completely at fault regardless of the circumstances. You don't post shit like that. He accepted to do the work at the agreed price and should stand behind it.
I've been in business for myself for 12 years for a reason.

[speedaddict]

tword

[icenpinki]

du maaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa!

[speedaddict]

https://www.facebook.com/photo.php?f...3019495&type=1
Here you guys go this is your chance to reply!

can't reply....

[Kohinoor]

lol @ fb comment.. whoever posted that shit is fucking stupid

[speedaddict]

your boy "done brought the ghetto'ness" out of the owner